Network Switch While Roaming

To be used when customer faces issues while roaming. Ask the customer to switch to a different network.

Self-troubleshooting Instruction for Network Switching

To be used when customer faces issues while roaming. Ask the customer to switch to a different network. If customer issue persists even after switching, please raise a ticket to Customer Care.

‍

Android

The settings location may differ depending on the manufacturer (Samsung location for enabling data roaming will be different compared to OnePlus)

iOS

e-sim

‍

Physical

‍

For more details on how to How to enable Data Roaming on your device:

Learn more

‍

Report a Problem

Still having a problem? Report now

Report