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Set up Parental Controls from a browser by connecting your device to the 5G AirFibre Wi-Fi. Note that the web portal only allows blocking or enabling entire app categories, not individual apps.

Ooredoo 5G AirFibre customers can use the Huawei Router app to manage their family's internet access. This guide explains how to enable Parental Controls, block app categories, and schedule internet access for connected devices.

Experience the best connectivity at the most affordable prices for Eligible Countries

To be used when customer faces issues while roaming. Ask the customer to switch to a different network.

Follow the steps to enable roaming on your mobile devices.

Let’s Fix That! Follow these quick troubleshooting steps to boost your connection speed and get back online in no time.

Let’s Fix It Step by Step! Follow our simple guide to troubleshoot and resolve the issue quickly.

We've Got You Covered! Follow our troubleshooting guide to quickly identify and fix the issue.

Trouble Making Calls? Follow our step-by-step guide to resolve your calling issues quickly and easily.

No Internet Connection and Confused by the Indicator Lights? Don’t worry! Let’s walk through what the lights mean and how to get your connection back online.