#Ingeytha

Get quick solutions for mobile call issues, connectivity problems, and common internet troubleshooting.
Follow our step-by-step guides to resolve your tech challenges easily.
Mobile

Network Switch While Roaming

To be used when customer faces issues while roaming. Ask the customer to switch to a different network.
Mobile

Enabling Data Roaming on device

Follow the steps to enable roaming on your mobile devices.
SuperNet

My SuperNet connection is very slow and I am facing frequent disconnections

Let’s Fix That! Follow these quick troubleshooting steps to boost your connection speed and get back online in no time.
Mobile

I can't receive local calls

Let’s Fix It Step by Step! Follow our simple guide to troubleshoot and resolve the issue quickly.
Mobile

I am unable to use mobile internet

We've Got You Covered! Follow our troubleshooting guide to quickly identify and fix the issue.
Mobile

I can't make calls to local numbers

Trouble Making Calls? Follow our step-by-step guide to resolve your calling issues quickly and easily.
SuperNet

I am unable to connect to SuperNet

No Internet Connection and Confused by the Indicator Lights? Don’t worry! Let’s walk through what the lights mean and how to get your connection back online.

Need to do more?

Our dedicated support team is available around the clock, 24/7, to assist you with any issues, questions, or concerns you may have—no matter the time of day or night.
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Ooredoo Super App

Pay Bill, Recharge, Activate a pack anytime anywhere from our Super App.
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Download App
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Join Ooredoo

You no longer need to change your number to enjoy the best network in the Maldives.
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SWITCH TO OOREDOO
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Upgrade your Plan

Choose an upgrade from our fully customizable plans. Its simple & easy.
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Upgrade now
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Change to eSIM

Now you can do it all while you stay home, with a complete digital experience.
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SWITCH TO E-SIM